What Types of Data We Collect and How We Use It
We collect a variety of information when you visit our website and engage with our service.
Personal Data may include name, employer, email, employer phone, mobile phone, address, credentials/certifications, credit card information, IP addresses, membership history, and details of products and/or services purchased and identifies you as an individual or is information that can be linked to you as an individual (“Personal Data”). Here is what we collect:
· Name: We may use your name to personalize digital and print communications sent to you by AAV, on name badges at AAV programs that you attend including ExoticsCon, to list on the AAV website and/or newsletter, and to appear in the membership directory.
· Employer Name: We may use your employer name on digital and print communications sent to you by AAV, on name badges at AAV programs that you attend, to list on the AAV website and/or newsletter, and to appear in the membership directory.
· Email: We may use your email to send you communications regarding AAV news, membership updates, information on programs, products, services, and dues renewal notices. Your email may appear in the membership directory.
· Employer Phone: Your employer phone may appear in the membership directory. Depending on your communication preferences, AAV may contact you on your employer phone regarding membership dues or other AAV member information.
· Mobile Phone: Your mobile phone may appear in the membership directory. Depending on your communication preferences, AAV may contact you on your mobile phone regarding membership dues or other AAV member information.
· Address We may use your address to deliver communications sent you by AAV. Your address may appear in the membership directory. It may be reported in aggregate (e.g. the number of members in your state) when reporting on member demographics and analyzing member trends. Members can manage their privacy settings and depending on what privacy settings you opt for, we may display your address publicly thru our Find a Vet function on www.aav.org.
· Credentials/Certifications: We may use your credentials and/or certifications, as well as your school name, as part of your name on digital and print communications sent to you by AAV, on name badges at AAV programs that you attend, to list on the AAV website and/or newsletter, and to appear in the membership directory.
· Credit Card information: Your credit card information is used by a third party when purchasing products or services from our website.
· IP addresses: We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.
· Membership history We may report on your length of membership when recognizing legacy member in AAV communications. It may be reported in aggregate when reporting on member demographics and analyzing member trends.
How We Collect Personal Data
In general, a visitor will know when Personal Data is being collected because he or she will have to fill out a form or has emailed the organization. In addition, we may collect Personal Data through your use of the website(s) and Apps, or any discussion boards or chat rooms.
Visitors may generally browse public portions of the AAV website anonymously without providing any detailed information. However, Personal Data is required in connection with registering with the sites. In addition, Personal Data will be requested in connection with membership registration, event activities and registration, purchasing products or services, requesting additional information, signing up for newsletters, registration for an education program or event, submitting a program application (e.g. award, certification, etc.), and/or completing the application to be a speaker at a AAV event, or submitting questions through these sites.
AAV does not knowingly collect or use any Personal Data from users under 13 years of age.
How We Share Information
AAV does not sell or rent your personal information to third parties.
AAV may provide personal information to third party agents that have been hired to help provide a requested good or service or to facilitate us in providing our services to you. This may include payment processors, association membership system providers, AAV newsletter publishers, website analytics, member analyses, membership renewal and/or updates on member programs and services. Unless directed otherwise at the time of collection, we may also share collected personal information with third parties who may have information or services that we believe could be helpful to members or visitors. Visitors may opt-out from the sharing of collected information by contacting us.
AAV reserves the right to disclose without notice any information in its possession if required to do so by law, to protect or defend AAV’s rights or property, or to respond to an emergency.
Rights of European Residents
Under certain circumstances, you have rights under data protection laws in relation to your Personal Data.
You have the right to:
Request access to your Personal Data. This enables you to receive a copy of your Personal Data and to verify that we are lawfully processing it.
Request correction of your Personal Data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your Personal Data. You may have the right to request that Personal Data we hold about you is deleted.
Object to processing of your Personal Data. You may have the right to prevent or restrict processing of your Personal Data.
Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your Personal Data. Where technically feasible, we will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format.
Withdraw your consent. However, if you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us.
How You Can Access and Change Information
AAV acknowledges that you have the right to access your Personal Data. In case you request us to remove data, we will respond within a reasonable timeframe.
You can log into you member profile at www.aav.org to update your personal data at any time. Upon request, we will provide you with information about whether we hold any of your Personal Data. You can update or correct your Personal Data or remove it from our system by making a request to us at the contact information provided below. Requests typically receive a response within thirty (30) days. If access cannot be provided within that time frame, we will provide the requesting party with an estimated date by which the information will be provided. If for some reason access is denied, we will provide an explanation of why access has been denied.
Our Security Measures to Protect Your Personal Data
We are committed to taking reasonable efforts to secure the information that you choose to provide us, and we use a variety of security procedures to help protect against unauthorized access to or alteration, disclosure, or destruction of Personal Data. We restrict access to Personal Data to our employees, contractors and servicers who need to know the information to operate, develop, or improve our services.
Unfortunately, no transmission of Personal Data over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, AAV cannot guarantee or warrant the security of any information you transmit to us, or to or from our online services. AAV has no responsibility or liability for the security of information transmitted via the Internet. If you have questions about this Policy or the security of your Personal Data, please contact us as indicated under the “Contact Us” section below.
We retain your Personal Data for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
We may amend this Policy from time to time without prior notice. If we decide to change this Policy, we will post those changes on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it, so please review it periodically.
Your continued use of our website will be deemed to be your agreement to the changed terms.
If you have any questions about this Policy or our treatment of the information you provide us, please contact as at:
Contact: Robert Groskin, DVM
Address: PO Box 9, Teaneck, NJ 07666, USA
Last updated September 14, 2020